Bright Future for Apple Accessibility with Lisa P. Jackson in the Lead

Apple recently updated the bio of Lisa P. Jackson to reflect her new role overseeing accessibility at Apple. This expands her previous responsibilities of overseeing environmental initiatives at Apple. Ms. Jackson's official title is now Vice President of Environment, Policy and Social Initiatives. Apple CEO Tim Cook has been vocal regarding his views of the importance of accessibility. This new management change, which puts a Vice President level executive in charge of accessibility for the first time, seemingly reaffirms Apple's long-standing commitment to accessibility.

Apple has been a leader in accessibility. Its products include superior accessibility features out of the box. Features such as VoiceOver, Speak Selection, Zoom, AssistiveTouch, and Switch Control give people with disabilities equal access to Apple products at no additional charge.From personal experience I can say that these features are truly life changing and positively impact many people.

Even considering Apple's past success there are areas for possible improvement. One example involves training sales people about the accessibility features. On recent trips to Apple Stores, I have had some experiences that are not consistent with Apple's commitment to accessibility. For example, the Apple Watch on display had its accessibility features disabled. While Apple likely wants to limit confusion for customers who do not use accessibility features, this does not promote equal access. Part of the magic of the Apple Store is being able to walk up to a shinny new product and try it out. With the accessibility features disabled, and the sales people unfamiliar with how to enable these features, users with disabilities don't have an opportunity to fully explore the product. Apple should be showing off these features, not hiding them. Apple would be doing a great service to its customers with disabilities to prepare its store employees to talk about accessibility features as well as they talk about other features.

Ms. Jackson has proven herself to be a very capable leader.  She has the ability to continue Apple's accessibility superiority and solve existing challenges. Her work on environmental initiatives has been very successful, propelling Apple towards the top of the technology industry in terms of sustainability. The future of Apple product accessibility seems bright, and I am excited to see what innovations come next.

To read Lisa Jackson's full bio from Apple click here. Photo credit: Apple.

What a Larger Screen iPhone Means for Accessibility

The general consensus is that Apple will introduce new iPhones with larger screens in a few days. With many people with disabilities using Apple's flagship device for their accessibility needs a change can have a large impact on users. From a software prospective iOS 8 will offer many accessibility improvements, but hardware is also an important aspect of accessibility. The larger screen will certainly benefit some users with special needs, but may also cause problems for others.

Users with low vision may benefit the most from the larger viewing area. On current iPhones, with large text enabled, only a small amount of text is able to fit on screen. A larger screen will allow more text to fit on screen requiring less scrolling for users who prefer or require large text. The large screen will also give VoiceOver users more space to use three or four finger gestures.

On the other hand a larger screen iPhone may pose a challenge. Users with physical challenges may have a difficult time reaching all the controls. Also users who prefer using their phone in one hand and users who can only use one hand to operate their phone may find it difficult access all areas of the screen. It is possible that Apple will come up with a software solution to these possible challenges, making one handed use a breeze. 

When Apple introduced the iPhone 5 it claimed that the larger screen was a perfect size for one handed, use so it will be interesting to see how the next iPhone is marketed.

People who use Apple devices as assistive devices should be excited about the company's upcoming announcement. Regardless of any hardware changes Apple's iOS 8 includes unmatched accessibility features for people with a variety of needs. The potentially larger screen size will likely benefit most users. The benefits and trade-offs of larger screen phones has been explored with Android phones for years, and hopefully Apple has been able to iron out any lasting challenges. Aside from the form factor, Apple may introduce new software or hardware features that impact people with disabilities at their event. Stay tuned for information about how Apple's announcements impact accessibility.